Professor Dr. Carmen Ulrich, Wuppertal, is a consultant for internationalisation and quality management at the Bergische Universität Wuppertal and a freelance lecturer, author, and business coach with more than 20 years of experience at various universities in Germany and abroad. Her fields of professional activities include academic teaching [literary and cultural studies], project management, personal and scientific advice, and training. She works primarily in the areas of interculturality, diversity, conflict coaching, leadership and team communication, time management and career counselling.